APMG® ISO/IEC 20000 Practitioner with exam

In order to access ISO/IEC 20000 Practitioner exam, At least one of the following certificates:

• ISO/IEC 20000 Foundation certificate.
• ITIL Foundation certificate.

The voucher allows you to take the online exam with the Examination Institute APMG. You will receive the exam voucher code as of the activation date of your account on the platform. In any case, we reserves the right to send the exam voucher in every moment after the purchase. The voucher is valid for 12 months from the date of issue.

• Exam type: Online
• Certification: ISO/IEC 20000 Practitioner official certificate
• Certificate type: Online
• Language: English

The ISO/IEC 20000 Practitioner real exam consists of 40 multiple choice questions.

• This is a 3-hour objective test examination. This booklet contains the Project Scenario upon which this exam paper is based. All questions are contained within the Question Booklet.
• Additional information is provided within this Scenario Booklet for a number of questions. Where reference should be made to additional information,this is clearly stated within the question to which it is relevant. All information provided within a question must only be applied to that question.
• Each of the 4 questions is worth 20 marks, giving a maximum of 80 marks in the paper.
• The pass mark is 50% (40 marks). Within each question the syllabus area to which the question refers is clearly stated.
• The exam is to be taken with the support of the ISO/IEC 20000-1 standard only, i.e. no material other than the Question Booklet, the Scenario Booklet, the Answer Booklet and the ISO/IEC 20000-1 standard is to be used..

For more information about technical requirements and online exam procedure, please click here.

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.