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ITIL® v5 Managing Professional Bridge

ITIL® v5 Managing Professional Bridge

Already holds ITIL 4 Managing Professional and want to upgrade to ITIL Managing Professional (Version 5)? This 3-day course (each day consists of 7 hours of training; lunch break not included) provides a focused bridge to ITIL Managing Professional (Version 5), covering the key updates in ITIL Product, Service, Experience, and Transformation, plus AI-enabled service management and sustainable value creation. It offers full preparation for determining the optimal upgrade pathway to ITIL v5.

  • Delivery: Virtual, In-house, Blended
  • Duration: 24 h (3 days)
  • Exam: Online Proctored

Course Description

Objectives

All our courses have a strong practical component. The theoretical part is constantly complemented by exercises on real ITIL v5 transition scenarios.

The skills acquired, when applied to your own work context, can contribute to:

  • Understanding the upgrade pathway from ITIL 4 Managing Professional to ITIL v5
  • Mastering the key updates in ITIL Product, Service, Experience, and Transformation
  • Applying AI-enabled service management practices
  • Understanding sustainable value creation in ITIL v5
  • Mastering the new Product and Service Lifecycle
  • Identifying the most efficient upgrade route (Transition vs Bridge modules)
  • Achieving ITIL Managing Professional (Version 5) designation
  • Preparing for advanced ITIL v5 certification paths

At the end of each section, there will be a hands-on exercise to consolidate the concepts covered and familiarize participants with the ITIL v5 approach.

ITIL Managing Professional Bridge (Version 5) is a bridge module that:

  • Prepares ITIL 4 Managing Professionals for ITIL v5
  • Covers the key updates across all Managing Professional modules
  • Helps you choose the optimal upgrade pathway (Transition or individual modules)
  • Supports continuation to ITIL Strategic Leader and ITIL Master (Version 5)

Who Should Attend

  • ITIL 4 Managing Professional certificate holders (mandatory requirement)
  • ITIL 4 certificate holders seeking to understand the ITIL v5 Managing Professional path
  • IT Managers and Service Managers
  • Digital transformation professionals
  • Anyone holding ITIL 4 Managing Professional who wants to upgrade to ITIL v5

Course Contents

  • Introduction to ITIL (Version 5) and upgrade pathways
  • Key updates from ITIL 4 to ITIL v5 Managing Professional
  • The new Product and Service Lifecycle
  • ITIL Product module overview: discover, design, acquire, build, transition, operate, deliver, support
  • ITIL Service module overview: resilient digital services and operational reliability
  • ITIL Experience module overview: human-centred and AI-aware design
  • ITIL Transformation module overview: change and organizational transformation
  • AI-enabled service management
  • Sustainable value creation
  • Choosing between Transition and Bridge pathways
  • Exercises and pathway planning

Instructors

BITIL.COM instructors are accredited ITIL trainers (Accredited Trainer) certified by PeopleCert to teach and supervise certification exams. They are specialists in IT Service Management with many years of experience in ITIL adoption projects, digital transformation, and advanced ITIL certification paths across medium and large IT organizations.

This ITIL® course is offered by BITIL.COM, an Accredited Training Organization (ATO) of PeopleCert.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

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ExamSimul - is the training division of BITIL.COM - an organization of professionals and senior experts whose main interest is the spread of knowledge and the application of methodologies Agile, Scrum, ITIL®, PRINCE2®, CobiT®, TOGAF®, Design Thinking and Standard International. [...]

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