ITIL v5 Foundation Bridge Course: Upgrade from ITIL 4 + Official Exam (Voucher + Retake Included)

The ITIL v5 Foundation Bridge course is designed for professionals already certified in ITIL 4 Foundation who want a focused upgrade to the latest syllabus—covering what’s new, what changed, and how to apply it in modern IT service management. 2026 editions available from €790, with exam preparation simulations included.

Why choose this ITIL v5 Bridge

• Exam voucher always included: one official exam attempt is included in the package.
• Retake always included: the package includes a retake option (PeopleCert Take2) providing one additional attempt if the first attempt is unsuccessful.
• Bridge-focused syllabus: minimal repetition of ITIL 4 basics—maximum focus on deltas, new emphasis areas, and exam-style expectations.
• Practical preparation: realistic mock exams, explained answers, and targeted refresh on high-impact topics.
• Flexible delivery: live virtual classroom and (where available) classroom sessions, with 12 months of access to learning materials.

Who this course is for

• ITIL 4 Foundation certified professionals: service desk and support teams, incident/change/problem roles, service/process owners, IT managers.
• ITSM practitioners: anyone responsible for value streams, continual improvement, and operating model alignment.

What you will learn (Bridge focus)

• Framework updates: what evolves in the Service Value System and value co-creation concepts.
• Governance and operating model: what changes in responsibilities, decision-making, and integration across the service ecosystem.
• Practices and flow impacts: how updates influence common practices such as service desk, incident, change enablement, and transformation-oriented work.
• Applied learning: short scenarios, value stream mapping exercises, and a simple improvement backlog approach.

Exam details (included)

• Official exam voucher: always included (first attempt).
• Retake included: one additional attempt is included via the official retake option, if needed.
• Language: English/Italian (subject to availability per edition).
• Certificate: digital, verifiable certificate issued by the examination institute.

Course format and materials

• Typical duration: 1 day (or 2 half-days), designed as a Bridge path.
• Includes: course materials, instructor-led exercises, Q&A support, and 2 full exam simulations.
• Post-course access: learning materials available for 12 months.

Frequently asked questions

• Are there prerequisites? Yes—this is a Bridge course intended for ITIL 4 Foundation certified candidates.
• Is the exam included? Yes—voucher is always included in this package.
• Is the retake included? Yes—one retake is included as part of the package.
• Is this course suitable for beginners? If you are not ITIL 4 Foundation certified, choose the full Foundation course instead of the Bridge.
• What’s next after this? Progress to advanced streams and modules depending on your role and goals (practice-focused or leadership-focused pathways).

Enroll now in the ITIL v5 Foundation Bridge course (voucher + retake included) and upgrade your certification. Contact us for dedicated corporate dates or tailored delivery options.