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Second of the two exam sessions for ITIL 4 Digital and IT Strategy, continuing from the first: how the practical assignment is structured and what the assessors are looking for.

DITS sits at the strategic end of the scheme — architecture, portfolio, service financial management, strategy, workforce and talent — and the assignment is where that material has to be applied rather than recalled. The session covers what a complete answer looks like and the ground it has to cover.

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