ITIL® 4 Strategist Direct Plan and Improve Live Online Training, this is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.

  • Delivery: Virtual, In-house, Blended
  • Duration: 16 h (2 days)
  • Exam: Online Proctored

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By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement. Embedding effective digital services at its core, it will provide candidates with all the tools they need to update their skills for the digital era. At the same time, it will enable organisations to make the right investments, in order to meet and exceed business goals.

  • Delivery: Virtual, In-house, Blended
  • Duration: 16 h (2 days)
  • Exam: Online Proctored

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It empowers candidates and organisations to deliver exceptional value by focusing on the conversion of demand into tangible benefits through IT-enabled services. By facilitating effective stakeholder management, digital professionals are better able to target stakeholders with the right service offerings and value propositions, distinguishing themselves and their organisations within a competitive and demanding environment.

  • Delivery: Virtual, In-house, Blended
  • Duration: 16 h (2 days)
  • Exam: Online Proctored

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