In the Information Technology industry, it is important to gain a good understanding of the OpenSM framework according to the sustainability of IT service management. This 2-day course (each day consists of 7 hours of training, with a one-hour break for lunch not included in the course price) will enable you to understand the main processes based on OpenSM and sufficient preparation for the achievement of the related certification "OpenSM Foundation".
- Delivery: Virtual, In-house, Blended
- Duration: 16 h (2 days)
- Exam: Online Proctored