WHAT IS ITIL 4: CREATE, DELIVER
AND SUPPORT?
The ITIL® 4 Managing Professional designation contains four books, one of which is ITIL 4 Specialist: Create, Deliver and Support. ITIL 4: Create, Deliver and Support is a practical compendium of knowledge and guidance for those involved in all aspects of developing and managing services, with a professional perspective and flexibility.
Create, Deliver and Support provides a holistic view of all service delivery activity, from idea to reality, from demand to value, and from design, build, and test through to management and support. The book and the associated training course provides a broad spectrum of practical knowledge and guidance, within a holistic framework.